Explore Workplace and Operational Efficiency in the Age of COVID-19

The company should create a policy for the post-pandemic or new normal situation and socialise the new procedures.

Photo: netclipart
Photo: netclipart

RealEstat.id (Jakarta) – In early June 2020, the Indonesian government applied a transition period for the PSBB (Pembatasan Sosial Berskala Besar) regulation. This transition also applies to several business sectors where we are now entering a new phase of all types of activities.

To explore office market conditions, as well as policies and recommended procedures that can be applied to buildings and workplaces in the current situation, Colliers International Indonesia today released insights and recommendations in Back-to-Work: Explore Workplace and Operational Efficiency in the Age of COVID-19.

Read More: Adjusting Property Investment and Property Development During The Pandemic

Bagus Adikusumo, Head of Office Services, Colliers International Indonesia, commented, in the current market situation, most of the new office buildings are more concerned about how to fill up the space that they have due to the corrected office demand.

"Colliers can see that there are a number of trends that are likely to occur in the future, such as the possibility of shifting or moving offices to suburban areas like some offices have done overseas. But for Indonesia, it may require more time to apply this considering the current conditions,” said Bagus Adikusumo.

Ensuring Workplace Readiness
The company should create a policy for the post-pandemic or new normal situation and socialise the new procedures. The procedures are to be in accordance with the recommended standards, especially by the Indonesian Ministry of Health. Other recommendations suggested by the World Health Organisation (WHO) or health agencies or other official organisations can act as supplementary measures when applicable to the context and operations of the company.

Christina Ng, Head of Facilities Management, Colliers International Indonesia, mentioned: “most companies have prepared a well-thought-out plan before finally returning to operate. The most important step is how to arrange workplace strategies that will help align the company’s business future and support the current workspace for longer-term solutions.”

Read More: Riyadh Group Indonesia Officially Enters Healthcare Services Business

There are at least five areas that we consider necessary to be constantly addressed regularly by companies especially after the workplace returns to operation. One of them is design. Besides a space planning remap, the implementation of a wellness room can be a recommendation.

Hendry Sugianto, Head of Project Management, Colliers International Indonesia, mentioned, “Colliers will see possible design trends which should include addressing identified droplets, direct touching and indirect touching. A wellness room can be a recommendation if there is more space in a workplace. This room can be prepared to minimise the movement of someone who feels unwell before finally being moved or taken to a health facility. Although, it is better if the person is immediately permitted to go home.”

Evaluations Phase
In a period of one to three months after going back to the workplace, developers and occupiers need to evaluate their implemented procedures.

Andy Harsanto, Head of Real Estate Management Services, Colliers International Indonesia, mentioned, developers and occupiers may require reworking of their workspace planning (workplace design), especially from reopening through evaluation phases. On the operation side, it needs to have a team and the capacity, including those who have already implemented an emergency plan or disaster recovery team.

"The company just needs to re-emphasise the existing best practices in operational readiness (even pre-PSBB) and then add new procedures or guidelines according to findings or new government regulations or best practices or solutions that include an observer or reviewer,” he said.

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